Etwas funktioniert nicht?
Melden Sie uns das Problem!
Es liegt uns am Herzen, dass Sie Lumo-Lamp-Lampen und -Systeme voll und ganz genießen könnten – sollte jedoch etwas nicht funktionieren, das erhaltene Produkt nicht mit der Bestellung übereinstimmen oder sollte es ein anderes Problem mit der Bestellung geben, kontaktieren Sie uns bitte.
- Die Lampe leuchtet nicht?
Please contact us by the telephone, e-mail or directly by the contact form subjoined to the specific lamp’s or system’s page of your interest- we will contact you and provide the pricing of the desired products. - Cac I return the product?
Each of our lamps is subjected to return within 14 days from the date of delivery. - When will my order arrive?
As soon as possible- everything depends on the quantity of lamps ordered and optional customization requirements. Ask about the date of delivery while making an order. - I would like to order many lamps. What should I do?
Describe how many and what lamps or systems you would like to order. We will contact you and go through the details. - Can I customize the lamp?
Yes, every lamp has got determined customizability possibillities- contact us and ask us about the details. - Where can I see the lamps?
Our lamps may be seen on our webpage , social- media channels and video clips shot on Exhibitions and Trade Fairs on YouTube.
