We will help!

We care about the fact that you could fully enjoy the lamps and systems of LumoLamp- if something is not working, the ordered product is inconsistent with the order or there has occurred any other order problem, contact us.

  • The lamp/-s is/-are not working?
  • Before contacting us please double- check the way of connection and its consistency with the manual- if the light fixture is still not working contact us through contact form and describe your problem accurately.
  • The product is inconsistent with its description?
  • If the product that you have received is not consistent with its description, describe us what is the inconsistency or what parts are missing- we will verify your order as soon as possible.
  • Why did I receive only a part of the order?
  • It happens that large orders are shipped in multiple parcels- it is dictated by the dimensions of the specific lamps or systems. Check wether your order was shipped this way.

Contact us!
+48 81 461 00 41